Please read these Terms & Conditions carefully before registering an account or using any service on mae888. By accessing or using the mae888 platform, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and mae888 ("mae888", "we", "us", "our"), the operator of the online gaming platform accessible at mae888.app. By creating an account, logging in, making a deposit, or otherwise using any feature of the mae888 platform, you accept these Terms unconditionally. If you do not agree to these Terms, you must not use the mae888 platform.
In these Terms, the following definitions apply:
To register and use a mae888 Account, you must satisfy all of the following eligibility requirements:
By registering an Account, you warrant and represent that all of the above eligibility criteria are satisfied. Mae888 reserves the right to request documentary proof of eligibility at any time and to suspend or close Accounts where eligibility cannot be confirmed.
Each Player may hold only one Account on the mae888 Platform. The registration of multiple Accounts by the same natural person is strictly prohibited and will result in the suspension of all associated Accounts and the forfeiture of any balances held therein.
You must provide accurate, complete, and current information when registering your Account, including your legal name, date of birth, email address, and contact details. Mae888 is not liable for consequences arising from your provision of inaccurate registration information.
You are solely responsible for maintaining the confidentiality of your username and password. You must not share your Account credentials with any third party. Mae888 will not be held liable for any loss or damage arising from unauthorised access to your Account resulting from your failure to safeguard your credentials. You must notify mae888 support immediately upon becoming aware of any unauthorised use of your Account.
Mae888 may require you to complete identity verification (KYC) before processing your first withdrawal or at any subsequent point. KYC documents typically include a valid government-issued identification document and proof of the payment method used. Failure to complete KYC within a reasonable period may result in Account suspension.
Mae888 accepts deposits and processes withdrawals via the following payment methods available to Malaysian players: Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank, and USDT (cryptocurrency). The availability of specific payment methods is subject to change at mae888's discretion and may vary by account type.
All deposits are made in Malaysian Ringgit (MYR). The minimum deposit amount is RM 30 unless otherwise specified for a particular payment method or promotion. Deposits are credited to your Account Balance promptly upon confirmation from the relevant payment provider. Mae888 does not charge deposit fees, although your payment provider may impose their own charges.
Withdrawal requests from verified Accounts are processed within the timeframes indicated in the Cashier section of the Platform. E-wallet withdrawals to Touch n Go eWallet and Boost typically process within 10 minutes. Bank transfers to Maybank, CIMB, and Public Bank typically settle within one business day. Mae888 reserves the right to conduct additional verification checks before processing any withdrawal.
The Platform operates in MYR as its primary currency. All Account Balances, bets, winnings, and transactions are denominated in MYR. Any currency conversion costs are borne by the Player.
An Account that has not recorded any login, deposit, withdrawal, or wagering activity for a continuous period of twelve (12) months is deemed dormant. Mae888 may apply an administrative maintenance fee to dormant Accounts in accordance with the fee schedule published on the Platform. Accounts with a zero balance following the dormancy period may be closed.
Mae888 offers bonuses and promotions to eligible Players from time to time. All bonuses are subject to specific terms and wagering requirements communicated at the point of offer. In the absence of specific terms, the following general conditions apply:
All bets placed on the mae888 Platform are subject to the Game Rules applicable to each product category — Live Casino, Slots, Sportsbook, Crash, and Mix Parlay. Players are responsible for familiarising themselves with the relevant Game Rules before placing wagers. The following general betting rules apply across all products:
The following conduct is strictly prohibited on the mae888 Platform. Violation of any prohibition in this section will result in immediate Account suspension and may result in permanent Account closure, forfeiture of balances, and referral to relevant authorities:
All content on the mae888 Platform — including but not limited to trademarks, logos, game assets, graphics, text, software, and audio-visual material — is the proprietary intellectual property of mae888 or its licensed third-party providers. No content from the Platform may be reproduced, distributed, modified, displayed, or transmitted without mae888's prior written consent. Your use of the Platform grants you a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial gaming purposes only.
To the maximum extent permitted by applicable law:
Nothing in these Terms excludes or limits mae888's liability for fraud, gross negligence, or any liability that cannot be excluded by law.
Mae888 reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, with or without prior notice, where it has reasonable grounds to believe that:
Upon Account closure for breach, mae888 may withhold any Balance pending investigation. Where closure occurs for reasons other than Player breach, the Balance (net of Bonus Funds) will be returned to the Player via their registered payment method.
Players may voluntarily close their Account at any time by contacting mae888 support via live chat. Voluntary account closure requests will be processed within five (5) business days.
21+ Mae888 is committed to promoting responsible gambling. Gambling is intended to be a form of entertainment. Mae888 provides the following responsible gaming tools, all accessible from your Account Settings:
If you or someone you know needs support with problem gambling, please visit our Responsible Gaming page for full details on support resources available to Malaysian players.
These Terms are governed by and construed in accordance with the laws applicable under mae888's operating licence jurisdiction. Any dispute arising out of or in connection with these Terms that cannot be resolved by mae888's internal complaints process shall be submitted to binding arbitration in accordance with the rules of the relevant dispute resolution body specified in mae888's licensing conditions.
Prior to initiating any formal dispute, Players must submit a written complaint to [email protected] and allow mae888 a period of thirty (30) days to respond and attempt resolution.
Mae888 reserves the right to amend these Terms at any time. Where changes are material, mae888 will provide reasonable advance notice via the Platform or registered email address. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised.
For queries relating to these Terms & Conditions, your Account, or any mae888 service, please contact us via:
Mae888 aims to respond to all written enquiries within two (2) business days.
A summary of the most important rules governing your mae888 account.
Mae888 is strictly an adult platform. All players must be 21 years of age or older to register and use the Platform. Age verification is conducted as part of the KYC process.
Each player may hold exactly one mae888 Account. Multiple accounts from the same player will be suspended and associated balances forfeited. If you have lost account access, contact support to recover your existing account.
All deposits, bets, and withdrawals on mae888 are denominated in Malaysian Ringgit. Touch n Go eWallet, Boost, Maybank, CIMB, and Public Bank are the primary supported payment channels.
All bonus credits are subject to wagering requirements specified in individual promotion terms. Bonus abuse — including multi-accounting and arbitrage — voids bonuses and may result in account suspension.
Mae888 applies KYC verification before processing withdrawals. Players are responsible for account credential security. Two-factor authentication is available and recommended for all accounts.
Deposit limits, session timers, loss limits, cooling-off periods, and self-exclusion are all available from Account Settings. Mae888 takes problem gambling seriously and responds to all responsible gaming requests within 24 hours.
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